Lester J. Robinson III FICF, CLTC, DTM




  • SUNY Brockport (NY): BS Business Administration / Finance, (1989)
  • Niagara County Community college (NY) A.A.S., Business Administration (1987)
  • Professional Development:
    • Personal Lines Insurance School, One Beacon School (1994)
    • Commercial Lines Insurance School, One Beacon School (1992)
    • Association Risk Management, Canisus College ARM 56 (1994)
    • Fraternal Insurance Counsellor Fellow (2004)
    • Toastmasters, Advance Communicator Silver  (ACS) (2008)

    Work History:

    • Northwoods Corporation, Personal & Commercial Insurance sales executive,   (Williamsville, NY), (1991 – Present)
    • Capital Management Group, Life & Health Insurance, (Niagara Falls) (1994- Present)
    • Knights of Columbus Life Insurance, Life & Retirement Planning (Buffalo, NY) (2001- 2007)

    Overview of Job at Northwoods Corporation:

    Established excellent long term relationships and designed systems to capitalize and attract new clients to our office.

    • One of the top sales executive
    • Built my clients from zero to over 600 clients
    • 95 percent of present business is referral business
    • Developed and implemented a sales team
    • Developed sales seminars for both personal, commercial, life insurance and retirement planning
    • Strategic Planning for setting sales goals
    • Arranged and set up a new referral and networking system
    • Arranged innovated program to get lost clients back
    • Set up effective team management in sales projects
    • Developing a process to enhance communication with clients with e-mail
    • Enhanced workflow with CSR , claims department and customer service to clients
    • Developing new work flows for referral program
    • Time saving plans in marketing and client relations

    Production of TV show “the ABC’s of Insurance”:

    • Launched award winning TV show “The ABC’s of Insurance” (1997 - Present)
    • Have 4 different TV mini series
    • Implemented interactive TV show , with the use of the internet
    • Shown on 4 TV markets in Western New York
    • Do all aspects of the TV production
  • Other TV Production:
    • PBS, “Our Town Lockport”, part of the production team (2004)

    Web Development:

    • Designed and launched a web site to increase traffic to my website
    • Increase traffic and ranking on search engines on my site by over 100%
    • The importance of content management and name recognition  to promote your business on the web
  • Courses Taught:
    • Certified to teach Continue Education classes for Insurance CE credit  with Lorman Education Services
      • Taught two classes for Lorman Education Services on Continue Education for insurance agents and lawyers
    • “Success without Stress” : Developed and taught a community education class at Niagara University (2007 – Present)
    • “How to get more Referrals” Developed and taught a community education class at Niagara University (2008)
    • Taught a Reduce Stress class for the Independent Health Foundation

    Speaking Engagements:

    • Spoke at trade shows about enrichment & enhancement ones life
    • Spoke at numerous career day’s for students at Lockport School District
    • Pioneered and developed many insurance sales seminars
    • Conducted effective Expos on stress reduction
    • Spoke at Small Business Development Center on Business Insurance
    • Spoke on being a contributing author “101 Great ways to improve your life”
    • Enriched local organizations
      • USA Niagara Chamber of Commerce- membership & Expo committee
      • STOPPED PROGRAM – Sheriffs Telling Our Parents & Promoting Educated Drivers
      • Optimist Clubs in New York State - Leadership Development
      • Optimist Lt. Governor of NY, program how to get increase membership, and getting additional members to a meeting

    Public Relations:

    • Created a program to promote your agency with Public Relations at IIAAWNY

    Strategic Marketing and Seminar Programs:

    • Optimist Club – Promote the Optimist clubs in local medias
    • Toastmasters – Promote the Toastmasters in local medias
    • Independent Insurance Agents’ Association of Western New York, Inc.– Developing a complete Public Relation Web site, and how to promote your agency
    • Knights of Columbus Life Insurance – Estate Planning Seminars
  • Professional Associations:  
    • Niagara USA  Chamber of Commerce (2001 – Present)
    • Amherst Chamber of Commerce (2004 – Present)
    • Pro Net Group – referral group at Amherst Chamber of Commerce (2004 – Present)
    • Independent Insurance Agents’ Association of Western New York, Inc (2004 – Present)
    • Life Underwriters (1990 - 1992)
    • Fraternal Insurance Counsellor (2002 – 2007)
    • Lockport Business Association (2004 -Present)
    • Toastmasters (2005 - Present)
    • Business Networking International (2008)
  • Leadership Skills:
    • Eagle Scout (1985)
    • Glenwood Cemetery Association ,Trustee / Treasurer (2002 - Present)
    • Optimist Club Distinguished President (1997)
    • Optimist Club New York State chairman for Public Relations (1999)
    • Optimist Clubs in New York State, Lt. Governor (1998)
    • Optimist Clubs in New York State, Leadership Development (1997)
    • Past Board of Directors IIAAWNY and awarding winning Public Relations chairman (2004 – 2007)
    • Independent Insurance Agents’ Association of Western New York, Inc/ STOPPED Program/ Chairman (2005-2006)
    • Past President of Life Underwriters (1991)
    • Lockport Union-Sun & Journal Advisory Board (2007-Present)
    • USA Niagara Chamber of Commerce – membership committee (1998-2000)
    • USA Niagara Chamber of Commerce – expo committee (2000-2002)
    • Hibernian  District Officer  for Niagara County  (2006 – Present)
    • YMCA of Lockport, Marketing / Membership committee (2007-Present)
    • Toastmasters Working on Competent Leader
    • Toastmasters Vice President of Public Relationships (2007-Present)

    Community Involvement:

    • Wyndham Lawn Home for Children (Golf Committee)
    • Sunrise Optimist Club
    • Toastmasters
    • Fraternal Eagle Scout Association
    • YMCA
    • Trustee of Glenwood Cemetery Association
    • Lockport Community TV

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